LLadnar
Member
I'm in on this. Will be ringing them tomorrow. Good work jase.
Dont buy 550 navara
- Thread starter zebra
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Jase V9X
Member
Well done fellas - lets stick together on this and get a result!
Jase V9X
Member
More credit to "nchamberlain" - thanks for sending through the e-mails and giving me the courage to call Nissan on this.
nchamberlain
Member
No problem crew. They are still messing me around and I thnk we have them on the ropes. Best case is that they hope we give up. I suggest you all ring weekly and complain that no action has been taken. Stay on the "it's dangerous and doesn't match the instruction in manual" path. This will inact change. I log my phone calls in a book too. This way you can badger them with "I've called 8 times with no response"
LLadnar
Member
rang them to put my complaint in and they would register it as a complaint as the vehicle performing with spec. told them that it is unsafe and there just said in in spec it fine.
So I say we need to get a partition going possibly on facebook and really stick it too them.
Does anyone know how to do this??
So I say we need to get a partition going possibly on facebook and really stick it too them.
Does anyone know how to do this??
LLadnar
Member
Seeing red after phone call, the stupid BITCH on the other end didn't want to list to a word I said, just kept saying "that the way its designed"
so go and like or comment on this if yous like.
http://www.facebook.com/nissannavaraaus?fref=ts
so go and like or comment on this if yous like.
http://www.facebook.com/nissannavaraaus?fref=ts
Jase V9X
Member
Had mine in for it's 70k service today - spoke with the service manager and my mate in sales, they are both going to contact the Nissan Tech dept. at head office in Dandenong and push this for us. They both agree that the operation of the manual mode creates a dangerous situation.
Fingers crossed - I'll post any feedback I get from them.
Fingers crossed - I'll post any feedback I get from them.
Quityabitchn
Member
That would be awesome if they did admit it. RECALL
nchamberlain
Member
Great work. If their own employees are saying something there will be action.
I'm ringing the accc tomorrow to see what options we have also
nchamberlain
Member
Calls mean nothing. Put it in writing to Nissan. They must by law respond. Don't give up. If you do they win
Not true mate, I had issues that the dealer couldn't fix and nissan Australia were no help. I did put to them in writing my concerns and requested a written response , after not receiving any thing from them I called them for the 100th time and was informed that it is there policy to not respond in writing . Save your time and money and do your services your self because warranty isn't worth shit!!
4BYFOR
Member
+1 on that
Jase V9X
Member
Logged another call today - somehow I feel like I was just told to "fcuk off", but in nicer words. The "Engineering Dept" claims this as being "normal operation of the vehicle".
I replied,
"As I said before I am not disputing that this is the design of the vehicle, what I'm saying is that you are putting people in danger by forcing them to use their brakes on steep descents. There are 2 main fundamental rules when 4 wheel driving downhill - they are 1) Do Not Use Your Brakes Unless Absolutely Necessary, and 2) Do Not Change Gears Whilst Driving Steep Descents. The "design and normal operation of this gearbox" forces you to break both of these rules."
The reply I got basically said that they will forward my concerns again but ultimately the decision lies within the Engineering Dept.
Lets make their phones run hot on this one - and maybe an email to CarsGuide to get this published in Fridays' paper?
edit: Just sent an email to "Smithy" via the CarsGuide website.
I replied,
"As I said before I am not disputing that this is the design of the vehicle, what I'm saying is that you are putting people in danger by forcing them to use their brakes on steep descents. There are 2 main fundamental rules when 4 wheel driving downhill - they are 1) Do Not Use Your Brakes Unless Absolutely Necessary, and 2) Do Not Change Gears Whilst Driving Steep Descents. The "design and normal operation of this gearbox" forces you to break both of these rules."
The reply I got basically said that they will forward my concerns again but ultimately the decision lies within the Engineering Dept.
Lets make their phones run hot on this one - and maybe an email to CarsGuide to get this published in Fridays' paper?
edit: Just sent an email to "Smithy" via the CarsGuide website.
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180degrees
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Should sell it and buy a D22
LLadnar
Member
I sent off a letter including the highlighted sections out of the owners manual you gave me.
Nissans total lack of care for what there customers think is appalling. I have has 4 nissans now and this is the first one I've had to contact them about and I'm thinking it will be the last one I own.
Nissans total lack of care for what there customers think is appalling. I have has 4 nissans now and this is the first one I've had to contact them about and I'm thinking it will be the last one I own.
LLadnar
Member
Had one, they don't even come close to a D40
Jase V9X
Member
+1
Amen to that
edit:
Seriously though, with growing kids, a wife wanting the auto, and 2T of loaded van to pull, the '22 just didn't meet my needs anymore.
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180degrees
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Yea the D40 is already at the bottom of the muddy hill with its driver shitting themselves from the ride they just got while I am still crawling along in control halfway down the slope.
4BYFOR
Member
180 you got owned lol
